Privacy Policy

Privacy Policy

Last Updated: October 9, 2026

Fisher Space Pen Company (“Fisher Space Pen,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains what information we collect, how we use and share it, the technologies we use, and the privacy choices available to you.

By using our website, you acknowledge that your information may be handled as described in this Privacy Policy, subject to any consent or other requirements under applicable law.

1. Geographic Scope

Fisher Space Pen Company accepts orders for delivery within the United States only. We do not offer direct international shipping through our website. Customers outside the United States may visit our International Distributors page for information about purchasing Fisher Space Pen products through authorized distributors.

Visitors outside the United States may still access our website. We describe certain international privacy rights below, where applicable.

2. Information We Collect

We may collect personal information that you provide directly, information collected automatically when you visit our website, and information provided by third-party services.

Depending on how you interact with our website, the information we collect may include:

• Contact information: Name, email address, telephone number, billing address, and shipping address.
• Account information: Username, password, and other information associated with your customer account.
• Order and transaction information: Products purchased, order history, shipping details, and information associated with payments. Payment information may be collected or processed by our payment service providers.
• Marketing preferences: Your email or SMS subscription status, communication preferences, and interactions with our marketing messages.
• Website activity: Pages visited, products viewed, links clicked, referral sources, and interactions with website content.
• Device and technical information: Browser type, device information, IP address, and similar technical information collected through website technologies.
• Customer communications: Information you provide when contacting our customer service team or submitting a question or request.

We may receive information from service providers, payment processors, analytics providers, advertising partners, and affiliate platforms, depending on the services you use and your privacy settings.

3. How We Use Information

We may use personal information for the following purposes:

• To process, fulfill, and ship orders.
• To process payments and help prevent fraudulent transactions.
• To create and maintain customer accounts.
• To provide customer service and respond to inquiries.
• To send order confirmations, shipping notifications, and other transactional communications.
• To send promotional emails or SMS messages when permitted and, where required, when you have provided consent.
• To administer marketing subscriptions and honor opt-out requests.
• To understand website traffic and improve our website, products, and customer experience.
• To measure advertising effectiveness and support advertising, referral, and affiliate programs.
• To maintain website security, prevent misuse, and protect our business and customers.
• To comply with legal obligations and enforce applicable policies.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal requirements. Retention periods vary depending on the type of information and the purpose for which it is used.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support essential website functions, remember preferences, analyze website activity, measure marketing performance, and support advertising and affiliate programs.

Our website uses Cookiebot to help manage cookie preferences. Depending on the technologies enabled and your choices, cookies and similar technologies may be categorized as follows:

• Necessary: Required for essential website functions, such as security, account access, and checkout.
• Preferences: Used to remember settings and preferences.
• Statistics: Used to understand how visitors interact with our website and help us improve its performance.
• Marketing: Used to measure advertising, support advertising activities, and track referrals from marketing and affiliate partners.

You can manage available cookie preferences through the cookie settings on our website. Where required by law, non-essential cookies and tracking technologies will be subject to applicable consent requirements.

Disabling certain cookies may affect website functionality. Cookie preferences may also need to be set separately for different browsers or devices.

5. Analytics, Advertising, and Marketing Technologies

We use third-party services to help us understand website activity, evaluate marketing performance, support advertising, manage SMS communications, and administer affiliate programs. Depending on the service and your settings, these technologies may collect information about your website interactions, device or browser, referral source, and interactions with advertisements or marketing messages.

These services may include:

Meta Pixel

We may use Meta Pixel to measure advertising performance, understand interactions with our website, and support advertising activities on Meta platforms, including Facebook and Instagram. Depending on its configuration and your privacy choices, information about website activity may be shared with Meta.

Google Analytics

We use Google Analytics to analyze website traffic and visitor interactions to help us understand how our website is used and identify opportunities to improve the customer experience.

Attentive

We use Attentive to support SMS marketing and manage related marketing communications. Information may be processed to administer subscriptions, deliver messages, and measure campaign performance, depending on the services enabled.

Impact

We use Impact to support affiliate and referral marketing programs. This may include tracking referral activity and attributing purchases to participating affiliates.

The information collected and the purposes of processing may vary depending on the service, its configuration, and your privacy preferences. Please review the privacy policies of the applicable providers for additional information.

6. How We Share Information

We may disclose personal information to the following categories of recipients for legitimate business purposes, as permitted by applicable law:

• Service providers: Companies that help us operate our website, process orders, provide customer service, maintain security, and perform other business functions.
• Payment providers: Companies that process payments and help prevent fraud.
• Analytics and advertising providers: Services that help us measure website activity and advertising performance.
• Marketing providers: Services that help us manage email or SMS subscriptions and communications.
• Affiliate and referral partners: Platforms that help us track referrals and attribute purchases.
• Legal and regulatory authorities: Where disclosure is required by law or reasonably necessary to protect rights, safety, property, or security.
• Business transaction participants: Parties involved in a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.

We do not sell personal information in exchange for money. However, certain disclosures through advertising technologies may be considered a “sale” or “sharing” of personal information under applicable privacy laws, even when no money is exchanged. Please see the section titled “Sale, Sharing, and Your Privacy Choices” for more information.

7. PayPal Payments and Services

We use PayPal for payments and other services. If you choose to use PayPal services to make a payment on our website, PayPal may collect personal data you provide, including payment information and other identifying information.

PayPal uses this information to operate and improve the services it provides to us and others, including fraud detection, harm and loss prevention, authentication, analytics related to service performance, and compliance with applicable legal requirements.

The processing of this information is subject to the PayPal Privacy Statement, available at PayPal.com.

8. Sale, Sharing, and Your Privacy Choices

We do not sell personal information for money. However, certain uses of advertising and tracking technologies may constitute “selling” or “sharing” personal information under applicable privacy laws, including when information is disclosed for cross-context behavioral advertising.

Depending on how our advertising technologies are configured, information may be disclosed to advertising partners such as Meta to measure advertising performance or support targeted advertising.

Where required by law, you may have the right to opt out of the sale or sharing of your personal information. To submit a privacy request or inquire about exercising this right, please contact us using the contact information provided in the Contact Us section of this policy.

Where applicable, we will honor recognized opt-out preference signals, such as Global Privacy Control, in accordance with applicable law.

You may also manage available cookie preferences through our website's cookie settings. Cookie controls and legal opt-out rights may operate differently, so changing cookie preferences may not replace the need to submit a separate privacy request.

Exercising an applicable privacy right will not result in unlawful discrimination or retaliation.

9. California Privacy Rights

California residents may have certain rights regarding their personal information under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, subject to applicable legal requirements and exceptions.

Depending on the circumstances, these rights may include:

• Right to know and access: Request information about the personal information we collect, use, disclose, sell, or share.
• Right to delete: Request deletion of personal information, subject to applicable exceptions.
• Right to correct: Request correction of inaccurate personal information.
• Right to opt out: Opt out of the sale or sharing of personal information, including sharing for cross-context behavioral advertising, where applicable.
• Right to limit certain uses: Request limits on the use or disclosure of sensitive personal information where the law provides this right.
• Right to non-discrimination: Exercise privacy rights without unlawful discrimination.

California residents may submit applicable privacy requests through the contact information provided in the “Contact Us” section below. We may take reasonable steps to verify and process requests as permitted or required by law.

If you wish to exercise your right to opt out of the sale or sharing of your personal information, please contact us using the information provided in the “Contact Us” section. We will process your request in accordance with applicable law.

10. Other U.S. State Privacy Rights

Residents of other U.S. states may have privacy rights under their state's applicable privacy laws. Depending on the law and the circumstances, these rights may include the ability to access, correct, delete, or obtain a copy of personal information, opt out of certain processing activities, and appeal a decision concerning a privacy request.

To exercise a privacy right or inquire about your state's applicable protections, please contact us using the information below. We will review and respond to requests in accordance with applicable law.

11. International Privacy Rights

Although Fisher Space Pen Company accepts orders for delivery within the United States only, visitors from other countries may access our website.

Depending on your location and whether applicable privacy laws cover our processing activities, you may have rights regarding your personal information. These rights may include requesting access, correction, or deletion; requesting a copy of certain information; restricting or objecting to certain processing; or withdrawing consent where processing is based on consent.

For example, certain individuals covered by the European Union's General Data Protection Regulation or the United Kingdom's data protection laws may have rights provided by those laws.

To inquire about or exercise a privacy right that applies to you, please contact us using the information below. We will review and respond to requests in accordance with applicable law.

12. Email and SMS Marketing

You may opt out of promotional emails by using the unsubscribe link included in the email.

If you receive promotional SMS messages from us, you may opt out by following the instructions provided in the message, such as replying STOP where supported.

Opting out of promotional communications does not prevent us from sending transactional or service-related messages when necessary, such as order confirmations, shipping notifications, or messages concerning your account or purchases.

13. Links to Other Websites

Our website may contain links to third-party websites. Fisher Space Pen Company is not responsible for the privacy practices, security, or content of websites that we do not operate. We encourage you to review the privacy policies of those websites before providing personal information.

14. Public Forums

If our website makes chat rooms, forums, message boards, or similar public areas available, information you disclose in those areas may become public. Please exercise caution when deciding whether to share personal information in a public forum.

Where available, you may be able to select a username rather than display your full name. However, this does not guarantee that information you post will remain private.

15. Data Security

We maintain security measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of electronic transmission or storage can be guaranteed to be completely secure.

16. Children's Privacy

Our website is not intended to solicit personal information from children in violation of applicable law. If you believe a child has provided personal information to us in circumstances where it should not have been collected, please contact us so we can review the matter and take appropriate action as required by law.

17. Online Marketplace Policy

Consumers are prohibited from purchasing Fisher Space Pen Company products for resale on online marketplaces, including but not limited to Amazon, eBay, and Walmart.com.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website technologies, legal requirements, or other circumstances. Any updates will be posted on this page with a revised “Last Updated” date.

19. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us:

Fisher Space Pen Company
Email: weborders@spacepen.com
Website: https://www.spacepen.com/contact

When contacting us about an order or privacy request, please provide sufficient information for us to understand and respond to your inquiry. We may request additional information when permitted or required by law to verify a request.